Terms of Service

Effective date: August 23, 2026

These Terms of Service and End User License Agreement (the "Terms") are a binding agreement between you and Allen Robertson, doing business as FamLink ("FamLink," "we," "us," or "our"), governing your use of the FamLink mobile application (the "App") and the getfamlink.com website (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

In plain words: FamLink is a private place to share family photos. You own your photos, you choose who sees them, viewing is free, sharing beyond the free allowance takes a subscription, and we ask everyone to use the app decently.

1. Who May Use FamLink

You must be at least 13 years old to use the Service, and at least 18 (or the age of majority where you live) to purchase a subscription. By using the Service you represent that you meet these requirements and that any information you provide is accurate.

2. Your Account

You are responsible for your login credentials and for all activity under your account. Use a password you don't use elsewhere, and notify us promptly at the contact below if you believe your account has been compromised. We may suspend accounts that appear compromised in order to protect their content.

3. The Service and the Free Plan

Every account can, at no charge: view photos and videos shared with them, react, comment, save shared items to their own device, and receive notifications. Free accounts may also create up to 2 groups and share up to 3 photos or videos in total. Sharing beyond those allowances requires an active FamLink Pro subscription (Section 4) or an access code issued at our discretion. We may change the free allowances prospectively; changes will not remove content you have already shared.

In plain words: grandma never pays. Senders get a taste for free, then subscribe.

4. Subscriptions and Billing

• Plans. FamLink Pro is available monthly ($1.99/month) or annually ($14.99/year), each beginning with a 7-day free trial for new subscribers. Prices shown in the App at the time of purchase control, and may vary by region and applicable taxes.
• Billing through Apple. All purchases are processed by Apple through your Apple ID. We never see or store your payment details.
• Auto-renewal. Your subscription (and paid period following a free trial) renews automatically unless you cancel at least 24 hours before the end of the current period. Your Apple ID is charged for renewal within 24 hours before the current period ends.
• Cancelling. Manage or cancel any time in your device's Settings → [your name] → Subscriptions. Deleting the App does not cancel a subscription.
• Trials. If you do not cancel before the trial ends, the plan you selected begins and is charged. Unused trial time is forfeited when a purchase completes.
• Refunds. Refunds are handled by Apple under Apple's terms; request one at reportaproblem.apple.com.
• Price changes. If we change subscription prices, changes apply no earlier than your next renewal, and Apple will notify you as its rules require; where required, renewal at a higher price needs your consent.
• Access codes. Codes granting complimentary access are discretionary, non-transferable, have no cash value, and may be modified or revoked prospectively at any time.
• Referrals. Referral tracking exists in the App; any referral rewards we may introduce will be described in the App when available and are not guaranteed by these Terms.

5. Your Content

• You own it. You retain all rights to the photos, videos, captions, comments, and reactions you submit ("Your Content").
• License to us. So we can operate the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, and display Your Content solely to provide the Service to you and the group members you choose. This license ends when you delete the content or your account, except for residual backup copies for a limited period and content that others have already saved to their own devices. We claim no other rights, and we will never use Your Content for advertising or to train AI models.
• Sharing is real. Members of a group you share into can view Your Content and save copies to their own devices. Share with people you trust.
• Your responsibility. You represent that you have all rights needed to share Your Content — including, for images of other people (especially children), any consent required from them or their parent or guardian — and that Your Content does not violate law or these Terms.
• Not a backup. The Service is for sharing, not archival storage. Keep your own originals. We are not liable for loss of content, and account deletion permanently destroys the content you shared.
• Removal. We may remove content that we reasonably believe violates these Terms or applicable law.

6. Acceptable Use

You agree not to:

• use the Service for any unlawful purpose or in violation of any applicable law;
• upload content that is infringing, defamatory, harassing, hateful, pornographic, or exploitative of minors (we report child sexual abuse material to the National Center for Missing & Exploited Children and law enforcement);
• access or attempt to access accounts, groups, or data that are not yours, or probe, scan, or test the vulnerability of the Service;
• interfere with or disrupt the Service, or circumvent usage limits or access controls (including access-code or free-tier limits);
• reverse engineer, decompile, or disassemble the App except where such restriction is prohibited by law;
• use the Service to send spam or unsolicited invitations to people who have no family or personal connection to you; or
• resell, rent, or commercially exploit the Service.

7. Copyright Complaints (DMCA)

We respect intellectual-property rights and respond to notices under the Digital Millennium Copyright Act. If you believe content on the Service infringes your copyright, send a notice to allen.cr.robertson@gmail.com with: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the infringing material and information reasonably sufficient to locate it; (d) your contact information; (e) a statement of good-faith belief that the use is unauthorized; and (f) a statement, under penalty of perjury, that the notice is accurate and you are authorized to act for the owner. We will remove or disable access to material identified in valid notices and will terminate the accounts of repeat infringers.

8. Termination

By you: stop using the Service at any time, and delete your account in the App (Settings → Delete account), which permanently deletes your account and content as described in the Privacy Policy. By us: we may suspend or terminate your access if you materially violate these Terms, create risk or legal exposure for us or other users, or if we discontinue the Service (with reasonable advance notice where practicable, and pro-rata refund of prepaid, unused subscription fees via Apple where required). Sections 5 (license wind-down), and 9–14 survive termination.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT CONTENT WILL NEVER BE LOST. THE SERVICE IS NOT A DATA-BACKUP SERVICE. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, GOODWILL, OR CONTENT, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF FIFTY U.S. DOLLARS ($50) OR THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU; IN THAT CASE OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11. Indemnification

You agree to defend, indemnify, and hold harmless FamLink and Allen Robertson from and against claims, damages, liabilities, and reasonable expenses (including attorneys' fees) arising out of or related to: (a) Your Content, including any claim that it infringes or misappropriates another's rights or was shared without required consent; (b) your violation of these Terms; or (c) your violation of applicable law.

12. Apple App Store Terms

The following applies because the App is distributed through Apple's App Store:

• These Terms are between you and FamLink only — not with Apple Inc. ("Apple"), and Apple is not responsible for the App or its content.
• The license granted to you is a non-transferable license to use the App on Apple-branded devices that you own or control, as permitted by the App Store Terms of Service (including Family Sharing where enabled).
• Apple has no obligation to furnish maintenance or support for the App.
• In the event of any failure of the App to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the App to you; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
• Apple is not responsible for addressing any claims by you or a third party relating to the App, including product-liability claims, claims that the App fails to conform to legal or regulatory requirements, and consumer-protection or similar claims.
• In the event of a third-party claim that the App or your possession and use of it infringes that third party's intellectual-property rights, FamLink — not Apple — is responsible for the investigation, defense, settlement, and discharge of the claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting," and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of South Carolina, USA, without regard to conflict-of-laws principles, and, where applicable, the federal laws of the United States. Before filing any claim, you agree to first contact us at the address below and give us 30 days to try to resolve the dispute informally — most concerns can be fixed with an email. Any dispute not resolved informally shall be brought exclusively in the state or federal courts located in South Carolina, and you and we each consent to their jurisdiction; provided that either party may bring an individual claim in small-claims court where you live. Nothing in this section limits rights you may have under mandatory consumer-protection laws of the place where you reside.

14. General Terms

• Changes to the Service. We may add, change, or remove features. We will not materially reduce core functionality of an active paid subscription without notice.
• Changes to these Terms. We may update these Terms; material changes will be notified in the App or by email before taking effect. Continued use after the effective date constitutes acceptance.
• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service.
• Severability. If any provision is found unenforceable, it will be limited to the minimum extent necessary and the rest remains in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
• Contact. FamLink (Allen Robertson) · allen.cr.robertson@gmail.com · getfamlink.com/support